FAQ

Got questions about your personalized Birth Year + Custom Name shirt? We’ve gathered the most common answers below — so you can shop with confidence.

1. What is CozyWix™?

CozyWix™ is the world’s #1 brand for personalized Birth Year + Custom Name shirts, turning your memories into wearable art with premium fabrics and timeless designs.

2. How can I contact CozyWix™?

Email us at support@cozywix.com or call +1 2724165511. Our friendly team is here to help you personalize your perfect shirt and answer any questions.

3. Do you ship internationally?

Absolutely! We ship worldwide so you can wear your custom year & name wherever you are. Delivery times vary by location — check our Shipping Policy for full details.

4. What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options — so ordering your custom shirt is safe and easy.

5. Can I return or exchange my personalized shirt?

Yes! If there’s an issue with quality or print, we’ll replace or refund it within 30 days. Your satisfaction is 100% guaranteed — because your special shirt should be perfect.

6. How can I track my order?

Once your shirt ships, you’ll receive an email with tracking info. You can also use our Order Tracking page to see exactly where your custom creation is right now.

CozyWix™ Company Information

Brand: CozyWix™ (Owned by OWLSMATRIX LLC)

U.S. Address: 1209 Mountain Rd Pl NE, Albuquerque, NM 87110

Vietnam Office: Tay Mo, Nam Tu Liem, Ha Noi, Vietnam, 100000

Phone: +1 2724165511

Email: support@cozywix.com

Website: www.cozywix.com