At CozyWix™, every Birth Year & Custom Name shirt is made-to-order and shipped with care. Here’s everything you need to know about how your personalized piece gets to you.
1. Shipping Locations
We ship worldwide. Whether you’re celebrating a milestone birthday in New York or Paris, your CozyWix™ shirt will reach you.
2. Processing Time
Each shirt is printed just for you. Orders are processed within 1–2 business days. Weekend or holiday orders are processed the next business day.
3. Shipping Methods & Delivery Time
Reliable, trackable shipping for every order:
- Standard Shipping (U.S.): 2–5 business days
- Expedited Shipping (U.S.): 2–4 business days
- International Shipping: 7–14 business days (varies by country)
Note: Delivery times may extend during peak seasons or customs delays.
4. Shipping Costs
Flat Rate $5.99 Worldwide – one simple price, no matter how many items you order.
5. Order Tracking
Once shipped, you’ll receive a tracking link via email. You can also check your order in your account dashboard.
6. Customs & Import Duties
For international orders, any customs duties or taxes are regulated by your country and are the customer’s responsibility.
7. Shipping Restrictions
We can’t ship to certain restricted regions. If applicable, this will be shown at checkout.
8. Lost or Damaged Shipments
If your order is lost or damaged during transit, contact us immediately. We’ll replace or refund per our policy — so you shop risk-free.
CozyWix™ Company Information
Brand: CozyWix™ (Owned by OWLSMATRIX LLC)
U.S. Address: 1209 Mountain Rd Pl NE, Albuquerque, NM 87110
Vietnam Office: Tay Mo, Nam Tu Liem, Ha Noi, Vietnam, 100000
Phone: +1 2724165511
Email: support@cozywix.com
Website: www.cozywix.com