Shipping Policy

At CozyWix™, every Birth Year & Custom Name shirt is made-to-order and shipped with care. Here’s everything you need to know about how your personalized piece gets to you.

🚚 Simple & Fair: Flat Rate $5.99 Shipping Worldwide – No Hidden Fees.

1. Shipping Locations

We ship worldwide. Whether you’re celebrating a milestone birthday in New York or Paris, your CozyWix™ shirt will reach you.

2. Processing Time

Each shirt is printed just for you. Orders are processed within 1–2 business days. Weekend or holiday orders are processed the next business day.

3. Shipping Methods & Delivery Time

Reliable, trackable shipping for every order:

  • Standard Shipping (U.S.): 2–5 business days
  • Expedited Shipping (U.S.): 2–4 business days
  • International Shipping: 7–14 business days (varies by country)

Note: Delivery times may extend during peak seasons or customs delays.

4. Shipping Costs

Flat Rate $5.99 Worldwide – one simple price, no matter how many items you order.

5. Order Tracking

Once shipped, you’ll receive a tracking link via email. You can also check your order in your account dashboard.

6. Customs & Import Duties

For international orders, any customs duties or taxes are regulated by your country and are the customer’s responsibility.

7. Shipping Restrictions

We can’t ship to certain restricted regions. If applicable, this will be shown at checkout.

8. Lost or Damaged Shipments

If your order is lost or damaged during transit, contact us immediately. We’ll replace or refund per our policy — so you shop risk-free.

CozyWix™ Company Information

Brand: CozyWix™ (Owned by OWLSMATRIX LLC)

U.S. Address: 1209 Mountain Rd Pl NE, Albuquerque, NM 87110

Vietnam Office: Tay Mo, Nam Tu Liem, Ha Noi, Vietnam, 100000

Phone: +1 2724165511

Email: support@cozywix.com

Website: www.cozywix.com